How do i track my order status or tracking number?
You can track your order by sending an email to us or whatsapp chat our customer careline at +6010-880 1010 for order status.
What shipping options does our brands offer?
We do offer several shipping options such as courier and home delivery services.
How do i see which shipping options are available for a product?
Shipping options are shown below the short description of a product.
When will i receive my order?
Home delivery for Peninsular Malaysia takes 3-7 working days, unless stated otherwise. East Malaysia delivery may take up to 21 working days.
*Note: During promotional campaigns, delivery times may be longer.
Will i receive a call before delivery?
Yes, our delivery personnel will notify you with a call on the date and time of delivery before delivering to your doorstep.
What if i am not at home when the package arrives?
Should you not be able to receive your order, a re-delivery will be arranged at another time.
Can I change the delivery address after placing my order?
You may contact our customer service via email or WhatsApp Chat at 010-880 1010 to check if the delivery address can still be updated.
Please note: Once the order has been invoiced and packed, we’re unable to make any changes to the delivery address.